Blackberry Q5 Black Phone - Unlocked Tested, in good working condition. There are minor signs of use. The phone has been reset to factory default settings. Mains adapter is included. Specification BrandBlackberry ModelBLACKBERRY Q5 Operating SystemBlackBerry OS Cosmetic GradeB MPNBLACKBERRY Q5 SIM LockUNLOCKED Memory Card TypemicroSD Grade Grade A Brand new boxed or unboxed. Grade B --Used, tested, working --Good cosmetic condition. Grade C --Used, tested,working --Fair Cosmetic Condition Grade D --Used, tested, working --Poor Cosmetic Condition Grade E Tested for Power Only Grade F For Parts or Not working DELIVERY, POSTAGE All orders placed before 1pm will be shipped out the same working day. Items ordered after 1pm will be shipped out the next working day. This excludes Weekends and National Holidays. On larger items shipping to UK Isles, N. Ireland and Highlands may be subject to a surcharge. UK First Class Delivery 1-3 Working Days* UK Express Delivery 1 Working Day* Airmail Europe Tracked 3-5 Working Days* 6 MONTHS WARRANTY All purchases are covered by a 6 month return to base warranty** For return of faulty items up to 6 months after purchase We will either: --Repair – and return the item to you at no extra charge --Replace – and return the item to you at no extra charge --Refund - the item including the original shipping charge Warranty covers hardware only. Software support is NOT provided. RETURNS, REFUNDS 14 day fault or defect - seller pays shipping and full refund or replacement cost 14 day buyer error - buyer pays return shipping and seller refunds in full 6 month warranty covering fault or defect - buyer pays return to base (RTB) shipping** * - These are estimated delivery times. Delivery might take longer depending on the Carrier. UK First Class upto 15 days, UK Express upto 2 days, Airmail Europe Tracked upto 7 days. ** - Unless otherwise specified