FREQUENTLY ASKED QUESTIONS
What is Okoloo?
•Okoloo is the nеxt generation оf оnlіnе classifieds website selling accessories, flats/houses for sale or rent, commercial property's, motoring, pets, swaps, donations etc. The platform is technology marketplace where service providers and users meet to exchange goods and services, all users are independent contractors and act on their own behalf, the platform will do its best to keep the community safe with some technology check points, however the safety and business practices are the sole responsibility of the users.
Do I have to register?
No, but to have a better experience is better to register if you wish to use the messaging service. You can browse and respond to the ads without registering.
How to post advert on Okoloo?
Posting Ads on Okoloo is very easy and straight forward, just follow the highlighted steps below.
1. Click on Post your AD
2. Complete all the information about your item such as title, category, region, description, and price and add photos
3. After filling out the required fields, click on “Post” button.
4. Once you post your ad, you will be immediately redirected to our registration page (if you are not a registered user). You will have to fill out all the required fields and click on ‘Register’ button at the bottom of the page.
5. Your advert will be published shortly once moderation process is completed.
6. Once your advert is live, you will receive a notification email.
7. Be ready to receive numerous incoming calls from your potential buyers. Good luck with your sales!
Will other users be able to see my personal information?
No. The information that you provide during registration does not show up on your ads, only your username. However, you can have your email and/or phone number appears if you enter that information when you place your actual ad.
What are the rules to follow when posting Ad on Okoloo?
The highlighted below rules are to be following while you are posting adverts on Okoloo:
Every advert must have a precise title.
Every advert should contain only unique images (taken by the seller and not downloaded from the Internet).
Every advert of pet must contains the real images of the pet.
The prices of your items must correspond to the real prices of similar products.
All posted products and/or services must be located in UK.
Each item for sale must be posted separately. You cannot post several products within one and the same advert.
Every advert must contain a brief and clear description.
What happens after I post my ad?
Our mediators will review your ad very carefully and if all the fields are filled out correctly, it will be activated shortly.
You can find your advert on our website only when it is approved by our moderators.
You will get a notification email when your advert is active. If there is something wrong with your advert, you will be notified about that and all the mistakes will be specified so that you can edit your advert correspondingly.
After publishing your advert, you can edit it again if needed and repost. Once done, your advert undergoes moderation before being activated on the website.
You can delete or close your advert any time you want. You just have to click on Close button placed under the ad or click on the cross placed on the top right corner of the ad.
You shouldn’t publish adverts of the same content. They will be considered duplicates by our moderators and won’t go active on the website.
You can always manage your ads by logging in to your Okoloo account and clicking on My AD.
How much does it cost to post an ad?
Posting ads on Okoloo are free. But if you want to promote your product to the first page, to add a video par example or promote the product to premium or to add a urgent around the picture of the product, you have to pay a fee, check link for more info POST YOUR ADD .
How do I pay for an ad?
When you fill out your ad form, if you are in a paid section, the form will tell you how much your ad costs. It will also offer you the chance to upgrade your ad. Once you’ve made your selections, you will be able to select if you want to pay by PayPal or credit card.
My advert has been put on hold. Why?
There are several reasons why your ad can be placed on hold by our moderators:
You tried to post several items within one ad. It is not allowed to do that. Each item for sale must be posted separately, one ad - one product. Please follow this simple rule so that your ad is activated shortly.
Pictures you've uploaded contain contact numbers. We do not allow posting this kind of photos. Please add pics which don't have any phone numbers for your ads to go active on Okoloo.
There are certain restrictions concerning prices users might set. Please, input an appropriate price for your advert to be approved. If the price is not relevant, it may be declined. Make sure to carry out some investigation of a market value of an item you intend to sell.
What are the Prohibited items on Okoloo?
Okoloo is an online classified ad that sells many items. Kindly take note that the listed below items are prohibited on Okoloo to advertise. Please, take a moment to review the items which are not allowed to be advertised on Okoloo:
Narcotics, steroids, and any drugs or medications that require a prescription from a licensed medical specialist
Restricted military/police items
Code grabbing and lock picking devices
Electronic equipment prohibited by the law
Loans, money transactions, Bitcoin
Multi-level marketing, pyramid, and matrix programs
Network marketing and “Home Base Business” jobs
Products (offers or services) prohibited to sell by the law
Please, consider the following rules:
Ads can't contain pictures of nudity.
How long will my ads stay on the site?
Your ads remain on the site for 2 months (since the date of the last update) before they are automatically deleted or until you decide to deactivate them. Please note that you can update your ad if you haven’t sold your item.
Can I make a payment for the product I want to buy through Okoloo Platform?
The platform is technology marketplace where service providers and users meet to exchange goods and services, all users are independent contractors and act on their own behalf, the platform will do its best to keep the community safe with some technology check points, however the safety and business practices are the sole responsibility of the users. You mау not bе able tо conduct рауmеnt аnd оthеr transactions through the Wеbѕіtе, we advise you to conduct proper investigation about the product you want to buy and sell and arrange how the two parties will meet to seal their deal. Okoloo is nоt in any way involved іn ѕuсh trаnѕасtіоnѕ.
How to leave feedback about the seller or report illegal activity on Okoloo site?
If you want to leave feedback concerning your buying experience on okoloo, click on REPORT THIS ADD button available within each advert on our website. Provide a detailed feedback about the seller and note that your feedback will be visible for all okoloo users.
You can also Report on illegal/fraudulent activity if you find something suspicious about the seller or his advert. Your feedback will be immediately redirected to okoloo support managers and we will block the seller if he proves to be a scammer.